Air India Launches New Mobile App to Enhance Customer Experience

Air India has introduced a new mobile app with which passengers can easily book tickets, check-in and can also manage their whole journey.

With this app, passengers can collect their boarding pass on their smart phone or smartwatch. Also, passengers will be getting regular updates on flights through the app.

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Passengers can access the details of points they earned and other updates to their accounts as this app also has been integrated with Air India’s Flying Returns loyalty program.

Air India Launches New Mobile App to Enhance Customer Experience

Air India will implement this mobile platform iTravel by SITA, global technology provider.

The app will be available on Android, iOS and Windows.

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